Time limit on returns:
- Products must be returned within 21 days of the Process Date on the order packing slip to receive a refund to the payment method used on JDSmarketplace.com.
- You may keep the free gift with purchase that you received as a part of your order.
- In the case of shipping damages, please contact the carrier.
Refunding shipping fee:
- Original shipping charges paid at the time of Jdsmarketplace.com order submit are refunded only if the product is defective or mis-shipped by Jdsmarketplace
Return package shipping fee:
- JDS marketplace does not accept CODs for returned merchandise. Return shipping charges are the responsibility of the purchaser.
- For products returned to JDS marketplace Returns center, we will notify you via email when we have processed your order and issued a refund. Returns processing time
Please allow us 30 business days for receiving and processing your online order return.
Credit will appear on your account within 7-10 days after we processed your return. Credit will appear on your statement within two billing periods depending on your billing cycle.